My Real Estate Genie is a Michigan Limited Liability Company. My Real Estate Genie provides a web application for property for sale listings. These listings get published to the web for the public to see and engage with content. We also manage and provide proximity marketing services to nearby mobile devices of our published listings for our clients. My Real Estate Genie is available through our website and mobile applications.
We collect information when you interact with My Real Estate Genie’s customer services inquiries in order to accurately categorize and respond to customer inquiries and investigate breaches of our terms.
Using the My Real Estate Genie Site and Applications
We receive information when you interact with and use the My Real Estate Genie website, My Real Estate Genie applications and platform technology.
Using Third Party Services and Visiting Third Party Sites
We receive information when you use your My Real Estate Genie account to log in or authenticate to a third-party website or application. If you are logged into My Real Estate Genie and visit a third-party site that embeds My Real Estate Genie plugins, My Real Estate Genie and third-party sites will receive information that those pages have loaded in your web browser. My Real Estate Genie will use this information to personalize My Real Estate Genie technology, allowing you to connect with desired retailers and charitable organizations.
In the course of displaying advertisements or optimizing the Services to our Users, we may allow authorized third parties to place or recognize a unique cookie on your browser. Any information provided to third parties through cookies will not be Personally Identifiable Information but may provide general segment information (e.g., your industry or geography, career field, or information about your professional or educational background) for the enhancement of your user experience by providing more relevant advertising. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. My Real Estate Genie does not store unencrypted Personally Identifiable Information in the cookies.
Log Files, IP Addresses and Information about your Computer and Mobile Device
Due to the communications standards on the internet, when you visit the My Real Estate Genie we automatically receive the URL of the site from which you came and the site to which you are going when you leave My Real Estate Genie. My Real Estate Genie also receives the internet protocol (“IP”) address of your computer (or the proxy server you use to access the World Wide Web), your computer operating system and type of web browser you are using, email patterns, your mobile device (including your UDID) and mobile operating system (if you are accessing My Real Estate Genie using a mobile device), as well as the name of your ISP or your mobile carrier. My Real Estate Genie may also receive location data passed to it from third-party services or GPS-enabled devices that you have enabled. Also, as described above in Sections, My Real Estate Genie receives information when you access web pages containing My Real Estate Genie interactive plugins. The link between your IP address and your Personally Identifiable Information is not shared with third parties, except as described in the Section titled “Compliance with Legal Process”.
Rights to Access, Correct and Eliminate Information about You
My Real Estate Genie will retain your information for so long as your account is active or as needed to provide you Services. Some information may be retained by us after your account is closed. If you wish to close your account, you may do so through the website. Please note, however that data may be retained by third parties may also remain visible even if you request its deletion or close your account. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce this Agreement.
Consent to My Real Estate Genie Processing Information about You
My Real Estate Genie Communications
As described in the User Agreement, we will communicate with you through email, notices posted on the My Real Estate Genie website or through other means available, including mobile text messages. We may send you a series of emails that help inform new Users about the features of the Services, and we will also send you service messages relating to the functioning of the Services. We may also send you messages with promotional information, discounts and other offers directly or on behalf of third parties, unless you have opted out of receiving such information.
You can change your e-mail and contact preferences at any time by logging into your account and changing your settings related to your email notification choices. If you wish, you can also opt-out of receiving promotional emails by sending a request to My Real Estate Genie customer service to the email address listed below.
Please be aware that you cannot opt-out of receiving service messages from My Real Estate Genie. If we send text or other communications to you via the carrier service with which you have a mobile communications subscription or otherwise have access, you understand you will be responsible to pay any service fees associated with your receipt of messages on your mobile device (including text messaging charges).
Communications you initiate through My Real Estate Genie will NOT reveal your Personally Identifiable Information. We use information you provide to us (or to third parties with whom My Real Estate Genie offers combined services) to customize your experience on our website and third parties who contract for our Services.
Sharing Information with Third Parties and Compliance with Legal Processes
My Real Estate Genie will not sell, rent, or otherwise provide your Personally Identifiable Information to third parties for purposes of providing the Services. However, we may be required to disclose your Personally Identifiable Information if reasonably necessary in our opinion to: (1) comply with legal process, including, but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures; (2) enforce this Agreement; (3) respond to claims of a violation of the rights of third parties, whether or not the third party is a User, individual, or government agency; (4) respond to customer service inquiries; or (5) protect the rights, property, or personal safety of My Real Estate Genie, our Users or the public.
We may provide aggregated anonymized data about the usage of the Services to third parties for purposes that we deem, in our sole discretion, to be appropriate, including to prospective retailers and charitable organizations.
Third Parties Using My Real Estate Genie Platform Services
We may collaborate with and allow third parties to use My Real Estate Genie’s website to offer services and functionality in conjunction with and outside of My Real Estate Genie. These may be third parties (“My Real Estate Genie Partners”) with whom we have negotiated an agreement to provide services (“Combined Services”). Both the negotiated agreements and our terms and conditions may contain restrictions on access, storage and use of your information.
Despite our agreements and technical steps taken to restrict access to and avoid possible misuse of information, we may not screen or audit all Combined Services. We cannot guarantee that any My Real Estate Genie Partner will abide by our Agreement. You agree that your use of Combined Services is on an “as is” basis and without any warranty from My Real Estate Genie.
If you use any Combined Service, the My Real Estate Genie Partner may access and share certain information about you. To report any suspected misuse of information, contact My Real Estate Genie’s customer service. My Real Estate Genie is not responsible for your use of or inability to use any Combined Service, including the content, accuracy, or reliability of applications and the privacy practices or other policies of My Real Estate Genie Partners.
Disclosures to Others as the Result of a Change in Control or Sale of the My Real Estate Genie System
As a User, you have certain obligations to My Real Estate Genie and to other Users. Some of these obligations are imposed by applicable law and regulations, and others have become commonplace in communities of like-minded Companies such as My Real Estate Genie.
In order to help secure your Personally Identifiable Information, access to your data on My Real Estate Genie is password-protected, and sensitive data (such as credit card information) is protected by SSL encryption when it is exchanged between your web browser and the My Real Estate Genie website. To protect your data, we use a secured-access data center and encrypt data that is submitted to My Real Estate Genie. However, since the internet is not a 100% secure environment, we cannot ensure or warrant the security of any information you transmit to My Real Estate Genie. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails, instant messaging, and similar means of communication with other Users of My Real Estate Genie are not encrypted, and we strongly advise you not to communicate any confidential information through these means.
How to Contact Us
My Real Estate Genie, LLC.
40380 Grand River Avenue
Novi, Michigan 48375